Sharing Your Joomla System Information With Support

With Joomla you can export all of the valuable system information data to support staff and speed up the troubleshooting process.

Why would you share Joomla System Information

Support Staff can not always replicate the problem you have reported to them for any number of reasons with the most common being that you do not have the same setup.

Luckily, Joomla has taken this under consideration and gives you the ability to export all of the valuable System Information in a text file with the sensitive private information redacted. Let's see how

How to export Joomla System Information

First you need to login to your Joomla administration panel and navigate to System > System Information

joomla-navigate-to-system-information

Then while there you just need to click the "Download as text" button at the top left of your screen. By doing this you start the download process and you can forward to the support staff the downloaded file.

joomla-download-system-information

Some processes which sound complicated can be incredibly easy through Joomla and we can guarantee that most of them are quite easy and straightforward as you can see from our tutorials. If you want to be notified about out upcoming articles and tutorials go ahead and subscribe to our Newsletter and follow us on Twitter!

About the Author
Joomla Author Editorial Staff

Editorial Staff

Editorial Staff at JoomlaBeginner is a team of Joomla experts led by Tassos Marinos. Contact us if you want to join our team. Follow us on Twitter or Facebook.
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